10% OFF ALL ORDERS DURING LOCKDOWN - DISCOUNT APPLIED AT THE CHECKOUT

Delivery

A message from us to you…

 

In line with Government guidelines, we have temporarily closed our bricks and mortar stores until we are advised that it is safe for our team to return.

In the meantime, you can still order online at www.foreverengland.com and orders will be sent for home delivery using DPD couriers.

With Social Distancing in mind, your parcel can be left in a safe place as DPD operate a no-touch delivery service by text message request.

Our customer services team will be working from home to keep us operational during this period. They will be happy to answer your queries and will endeavour to respond to emails quickly, so if you are in need of help, send us a message to mail@foreverengland.com

We will keep you informed of any further updates as they arise through our website and social pages.

We really do appreciate your support and wish you and your loved ones to keep healthy and calm during this unprecedented time.

With Love

The Forever England Team x

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Forever England aim to handle your order quickly, with most in-stock items dispatching within 24 hours of ordering; however, some orders may take up to 72 hours to process. Should any unforeseen delay occur, you will be notified within 10 days of placing your order. We may not accept your order if an item you have ordered is out of stock, we are unable to obtain authorisation for your payment or if we identify a product or pricing error. We reserve the right to reject any offer to purchase by you at any time.

 

UK Delivery (England, Scotland & Wales excluding Scottish Highlands and Islands)

DELIVERY TYPE

 DELIVERY COST
(Orders under £50)

DELIVERY COST
(Orders over £50)

DPD Delivery *

£6.00

FREE

Offshore (Northern Ireland, Channel Islands, Isle of Man, Scottish Highlands and Islands, Scilly Islands)

 

DELIVERY TYPE

 DELIVERY COST
(Orders under £50)

DELIVERY COST
(Orders over £50)

Offshore **

£18.00

£13.00

 

*Next Working Day delivery is subject to stock availability and order being placed by 3.00pm - NEW RULES IN PLACE, PLEASE CHECK TOP OF THE PAGE FOR MORE INFO
**Offshore Destinations - Northern Ireland, Channel Islands, Isle of Man, Scottish Highlands and Islands, Scilly Islands

  • We deliver from 7.30 a.m. – 7.30 p.m., Monday to Friday (not including Bank Holidays)
  • We aim to dispatch orders placed before 3.00 pm on the same day * subject to stock availability - NEW RULES IN PLACE, PLEASE CHECK TOP OF THE PAGE FOR MORE INFO
  • Orders are shipped only between Mondays - Friday, not including Bank Holidays
  • Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept any responsibility for late deliveries due to circumstances outside of our control. We will do our best to inform you of any unexpected delay

International Delivery

DELIVERY TYPE

 DELIVERY COST

DELIVERY TIME

Belgium, France, Germany, Luxemburg & Netherlands

£13.00

2-3 working days

Austria & Denmark

£17.00

3-4 working days

Czech Republic, Italy, Slovakia & Spain

£20.00

3-5 working days

Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia & Sweden

£26.00

4-6 working days

Bulgaria, Greece, Latvia, Lithuania, Romania &
Ukraine

£36.00

4-7 working days

Switzerland

£44.00

2-3 working days

Bosnia & Herzegovina, Iceland, Serbia &
Norway

£63.00

4-7 working days

 

  • Express delivery is not available within Europe
  • A signature will be required upon delivery. A card will be left to rearrange delivery should no one be home
  • Please be aware that customers are responsible for payment of any local customs duties
  • Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept any responsibility for late deliveries due to circumstances outside of our control. We will do our best to inform you of any unexpected delay
  • Unfortunately we are currently unable to dispatch orders to any P.O. Box addresses
  • For countries not listed please contact us on 01935 811970

Other Useful Information

How to track your order ?

You can visit the following sites to track your order:

Furniture and oversized items

As delivery methods, timing and fees vary item to item; please refer to our product pages for delivery specifics

  • Most furniture and beds will arrive within 2-4 weeks and are delivered using a DPD courier service
  • Delivery hours are between 8 a.m. and 6 p.m. GMT, Monday to Friday, excluding Bank Holidays
  • Please note that express delivery methods are unavailable for oversized items

Tax, duty and handling outside of the EU

Our products are despatched from UK on Unpaid Duty basis, recipient may have to pay Import duty or Customs Fee upon or prior to the delivery

No-one at Home

If you know that there isn’t going to be anyone to receive delivery, you can instruct DPD for your parcel to be delivered to a safe place such as; “leave in porch” or “leave with no5”, otherwise courier will leave you a calling card so that you can re-arrange delivery for another day.

The delivery company handling your order (DPD courier) will email or send you text message with date and time of delivery.

Failed Delivery Policy

Cost of the re-delivery will be charged to you and your order will be dispatched within 48 – 72 hours from notification.

Anything else you'd like to know?

Email us on mail@foreverengland.com or call 01935 811970 and we'll be happy to help.