Delivery
Forever England aim to handle your order quickly, with most in-stock items dispatching within 24 hours of ordering; however, some orders may take up to 72 hours to process. Should any unforeseen delay occur, you will be notified within 10 days of placing your order. We may not accept your order if an item you have ordered is out of stock, we are unable to obtain authorisation for your payment or if we identify a product or pricing error. We reserve the right to reject any offer to purchase by you at any time.
UK DELIVERY (ENGLAND, SCOTLAND & WALES EXCLUDING SCOTTISH HIGHLANDS AND ISLANDS)
|
DELIVERY TYPE |
DELIVERY COST |
DELIVERY COST |
|
DPD Delivery * |
£6.00 |
FREE |
OFFSHORE (NORTHERN IRELAND, CHANNEL ISLANDS, ISLE OF MAN, SCOTTISH HIGHLANDS AND ISLANDS, SCILLY ISLANDS)
|
DELIVERY TYPE |
DELIVERY COST |
DELIVERY COST |
|
Offshore ** |
£19.99 |
£13.99 |
REPUBLIC OF IRELAND
|
DELIVERY TYPE |
DELIVERY COST |
DELIVERY COST |
|
DPD IRELAND** |
£13.99 |
£7.99 |
*NEXT WORKING DAY DELIVERY IS SUBJECT TO STOCK AVAILABILITY AND ORDER BEING PLACED BY 2.00PM
**OFFSHORE DESTINATIONS - NORTHERN IRELAND, CHANNEL ISLANDS, ISLE OF MAN, SCOTTISH HIGHLANDS AND ISLANDS, SCILLY ISLANDS, IRELAND
- We deliver from 7.30 a.m. – 7.30 p.m., Monday to Friday (not including Bank Holidays)
- We aim to dispatch orders placed before 2.00 pm on the same day * subject to stock availability
- Orders are shipped only between Mondays - Fridays, not including Bank Holidays
- Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept any responsibility for late deliveries due to circumstances outside of our control. We will do our best to inform you of any unexpected delay
INTERNATIONAL DELIVERY
|
DELIVERY TYPE |
DELIVERY COST |
DELIVERY TIME |
|
Belgium, France, Germany, Luxemburg & Netherlands |
£17.99 |
2-3 working days |
|
Austria & Denmark |
£22.99 |
3-4 working days |
|
Czech Republic, Italy, Slovakia & Spain |
£26.99 |
3-5 working days |
|
Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia & Sweden |
£32.99 |
4-6 working days |
|
Bulgaria, Greece, Latvia, Lithuania, Romania |
£43.99 |
4-7 working days |
|
Switzerland |
£47.99 |
2-3 working days |
|
Bosnia & Herzegovina, Iceland, Serbia, |
£65.99 |
4-7 working days |
- Express delivery is not available within Europe
- Please be aware that customers are responsible for payment of any local customs duties
- Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept any responsibility for late deliveries due to circumstances outside of our control. We will do our best to inform you of any unexpected delay
- Unfortunately, we are currently unable to dispatch orders to any P.O. Box addresses
- For countries not listed above; please contact us on 01935 811970
OTHER USEFUL INFORMATION
HOW TO TRACK YOUR ORDER?
You can visit the following sites to track your order:
- Courier Services - DPD http://www.dpd.co.uk/forms/track-my-parcel.jsp
- Royal Mail – Recorder Service http://www.royalmail.com/track-trace
FURNITURE AND OVERSIZED ITEMS
As delivery methods, timing and fees vary item to item; please refer to our product pages for delivery specifics
- Most furniture and beds will arrive within 2-4 weeks and are delivered using a DPD courier service
- Delivery hours are between 8 a.m. and 8 p.m. GMT, Monday to Friday, excluding Bank Holidays
- Please note that express delivery methods are unavailable for oversized items
TAX, DUTY AND HANDLING OUTSIDE OF THE EU
Our products are despatched from UK on Unpaid Duty basis, recipient may have to pay Import duty or Customs Fee upon or prior to the delivery
NO-ONE AT HOME
If you know that there isn’t going to be anyone to receive the delivery, you can instruct DPD for your parcel to be delivered to a safe place such as; “leave in porch” or “leave with no5”, this is to be done through the DPD app or online. Otherwise courier will leave you a calling card so that you can re-arrange delivery for another day.
The delivery company handling your order (DPD courier) will email or send you text message with date and time of delivery.
FAILED DELIVERY POLICY
COST OF THE RE-DELIVERY WILL BE CHARGED TO YOU AND YOUR ORDER WILL BE DISPATCHED WITHIN 48 – 72 HOURS FROM NOTIFICATION.
Anything else you'd like to know?
Email us on mail@foreverengland.com or call 01935 811970 and we'll be happy to help.